This Privacy Policy governs the collection and processing of the personal data that users provide when accessing, browsing or using the features of the garvalin.com website.
Data controller
GARVALIN CALZADOS, S.L., with registered office at Partida Pla de Sant Josep, Polígono 1, Nº 150, postcode 03293 Elche (Alicante), Tax ID (CIF) B-03406931, email info@garvalin.com* and telephone (+34) 966 633 941.
What data we process, for what purpose and for how long
- Contact: through the website forms, to handle your enquiry. Data: first name, surname and email. Legal basis: your consent. Retention: 12 months.
- User registration (optional): to create your account, speed up future purchases and let you check your order history. Registration is not required to buy: you can also shop as a guest. Data: first name, surname, email and password. Legal basis: your consent. Retention: for as long as you keep the account active.
- Purchase: to manage orders, deliveries, payments, charges, returns, warranties and services related to the sale, whether you register or shop as a guest. Legal basis: performance of the contract. Retention: 6 years (applicable legal obligations).
- Newsletter and marketing communications: to inform you of new arrivals, promotions, discounts and prize draws. Legal basis: your consent. Retention: until you unsubscribe.
- Applications (Work with us): to manage your application and the staff selection processes. Data: those you include in the form and in your CV (first name, surname, contact details and professional experience). Legal basis: your consent. Retention: during the selection process; if you aren't selected, we keep your application for a maximum of 12 months for future processes, unless you request its deletion sooner.
Recipients of the data
To provide our services, your data may be processed by suppliers acting as processors on behalf of GARVALIN CALZADOS, S.L.: courier companies (for delivery and returns), payment-method providers (to process charges) and the provider of the e-commerce platform and website hosting. These suppliers process the data only in accordance with our instructions and with the guarantees required by the regulations. Data will not be transferred to third parties except where legally required.
Some of these suppliers may be located outside the European Economic Area or belong to a group whose parent company is outside it. In those cases, international data transfers are carried out with the guarantees required by data protection regulations, such as the standard contractual clauses approved by the European Commission or the corresponding adequacy decisions.
Your rights
You may exercise at any time your rights of access, rectification, erasure, objection, restriction of processing and portability, as well as withdraw the consent you have given. To do so, write to us at info@garvalin.com* or by post to the address indicated above.
If you believe that the processing of your data does not comply with the regulations, you have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD), www.aepd.es.
Security
GARVALIN CALZADOS, S.L. applies the technical and organisational measures necessary to protect personal data and prevent its loss, misuse, alteration or unauthorised access. Website transactions are carried out through secure payment platforms, based on encryption protocols (SSL/TLS). However, no security measure is 100% infallible: we apply the safeguards required by the regulations, but it is not possible to guarantee absolute security of information transmitted over the internet.
Language
The main language of this Privacy Policy is Spanish. Any version in another language is offered for the user's convenience; in the event of any conflict, the Spanish version shall prevail.
Changes to the policy
GARVALIN CALZADOS, S.L. reserves the right to modify or update this Privacy Policy to adapt it to current regulations or to changes in its activity. Changes will be communicated through the website.
For more information about the use of cookies, see our Cookie Policy.